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Online Learning Training Program – Project Manager

Salary: C$100,000 to $120,000
Location: Toronto, ON.

A well-established and industry-recognized firm based in Toronto is searching for a Project Manager to lead their online learning and development team.

 

This role relates to project managing all facets of an online training and designation program while directing the current editorial team that is developing the program’s content. This important industry project poses an excellent opportunity for the right candidate.

 

The ideal candidate will have prior experience with developing training program content, understands the processes associated with SME facilitation, has personal experience as a writer and editor and a thorough understanding of all facets related to the development of online learning programs including learning management systems and instructional development software.

Key Responsibilities:

Leadership, Training and Mentorship:

  • * Lead a team of current Editors/Facilitators (EF) by daily example.
  • * Participate as an EF, while fulfilling this project management role.
  • * Ensure EFs high quality work performance whether they are working remotely, hybrid, or in-office.
  • * Understand the role of and regularly communicate with the EF team.
  • * Understand the project, the project scope, timelines and the required level of detail of the program.
  • * Train and mentor EFs with interview techniques, content development and relationship management skills, to efficiently collect program content from industry subject matter experts (SMEs) and other content sources.
  • * Provide direction on visuals to support the text and creative ways that the online learning module slides will be seen by the user.
  • * Set and communicate performance and timing objectives to the team, monitor and deliver written reports.
  • * Liaise closely with key stakeholders to ensure that projects are proceeding as scheduled.
  • * Provide ongoing oversight and personally participate in reviewing content prior to its release to production and before it is released to the industry.
  • * Break down and sequence work, accurately estimate effort.
  • * Receive and evaluate change requests to determine their impact on the project constraints.
  • * Proactively manage projects and act as a central point of contact for developers and production team members throughout the project lifecycle.
  • * Manage development activities in accordance with identified parameters (timelines, costs, quality tolerance, etc.).
  • * Ensure that all required resources are planned in advance and that the project plan is kept up to date.
  • * Manage the resources assigned to the project.
  • * Plan and facilitate weekly team meetings.
  • * Provide regular status reports to senior management.

Experience / Qualifications:

  • * 3-5 years of project management experience successfully delivering medium-large scale online learning and/or digital media projects (eLearning, certificate or designation program, interactive websites geared towards eLearning).
  • * Proven track record of project management within the eLearning industry or equivalent.
  • * Experience working with third party vendors and suppliers including but not limited to development teams, learning management system teams and technical partners.
  • * Familiar with emergent online learning trends and learning management system platforms.
  • * Able to quickly adapt to, and consistently adhere to project management processes and routines.
  • * Experience with the development of mid and large-scale projects.
  • * Previously has management-level responsibility in a product development/digital production environment within the online or eLearning sector.

Technical Skills

  • * Familiarity with waterfall and agile project management methodologies.
  • * Excellent verbal communication and professional writing skills, competent in writing standard PMI deliverables including but not limited to project proposals / SOWs, business cases, scope documents, project charters and project schedules / plans.
  • * Knowledge of web technologies including HTML / HTML5 / CSS / JavaScript Frameworks.
  • * A thorough understanding of Storyline Articulate.
  • * Knowledge of responsive and adaptive online learning content development and design processes and systems.

Please apply with resume to:
fabrams@zenpeak.com