Frank Abrams
zenPeak Recruiters
Tel: 416 733-3001
fabrams@zenpeak.com
Digital Marketing Coordinator
The Position: Direct responsibility for digital marketing production, delivery and client service.
Compensation: 50K range + bonus (to be determined)
The Company: A National Leader in contract and custom media services/publishing for Associations (digital & print). Over 20 years experience in online trade marketing, membership directories, industry buying guides, association websites, e-newsletters, video, advertising & sponsorship sales, as well as conferences and events across Canada.
Position Accountabilities:
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Work with Clients as company’s customer service and delivery point of contact
- Report to management and sales team
- Coordinate the internal production of digital e-news, website and directory publications, leading the planning, scheduling, booking and coordinating internal production and technology resources
- Assist in the formatting of data for implementation into digital platformsÂ
- Gather relevant client information, and produce information sheets to be utilized by the inside sales teamÂ
- Manage the schedule and workflow of internal digital productions, communicating with team members, advertisers, partners and producing production reportsÂ
- Communicating with design and development staff to meet specifications for digital propertiesÂ
- Working with Creative and Editorial teams to produce creative briefs to ensure the client’s brand vision is effectively translated into digital products
- Working directly with clients to manage feedback on production work, sign-off key deliverables and present reports and findings
- Build and manage advertiser stats reports and analytical reviews of digital publications and email campaigns, providing insight and recommendations
- Contribute to company’s digital external digital marketing through supporting the management of web and social media channels (website, Twitter, LinkedIn)
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Provide other support as required by management to assist the growth and development of digital products
Required Skills and Experience:
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Excellent organizational and production management skills:
- managing competing priorities,
- communicating production and program requirements to internal and external resources,
- timely delivery of assets adhering to guidelines
- Extremely detail oriented
- A broad knowledge of digital channels and digital marketing techniques, including email, newsletters, list management, as well as digital content marketing
- Proficient in MS Office, MS Project, MS Dynamics customer relationship management (CRM) and enterprise resource planning (ERP), web-based applications, and content management frameworks (Joomla, WordPress)Â
- Excellent communication and client service skills – written and verbal
- Problem solving – finding, researching and self-identifying solutions
- Excellent people skills with the ability to take a sales-centric approach to solutions
- Quality control management – running campaigns and deployments strictly adhering to client expectations
- Previous experience with b2b client service, inside sales or in a sales role
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Knowledge of current digital marketing tactics: email marketing, SEO, social media, PPC, online copywriting